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Pro plan. Slack is part of Pro and Agency (and the free trial). In-app and email notifications are on every plan. A Slack workspace you already connected keeps working. See Plans and billing.
Connect your Slack workspace once and your campaigns can post in a channel (“Ana from Acme viewed your profile”) or send a direct message to a teammate. No keys to copy: you approve Kerux in Slack.
1

Connect Slack

Go to Integrations > Connections and click Connect on the Slack row (under Messaging). Slack opens: pick your Slack workspace and click Allow. You come back to Kerux with “Slack is connected”. Only workspace admins (and the owner) can connect Slack.
2

Add a Slack step

In your campaign, click + and choose Notify on Slack (in Team), or open the Automations tab of Add a step for every Slack step. The step is added right away, with no questions first, and its panel opens on the right. On the canvas each one shows as Slack with what it does under it (Slack message, Slack direct message or Find a person in Slack); click it to open its panel again.
  • Slack: send a message to a channel or a person: in the step’s panel, the Account is already chosen if you connected one Slack workspace (with several, pick one; with none, click Connect Slack right there). Pick Send to: click the field and a window opens with a search box (channels start with #, people with @; a person gets it from the Kerux app, in its Messages tab; Reload reads the list again). The Message comes written for you (the contact, their company, the campaign’s name and link): change it with the same tools as a LinkedIn message (variables, Templates, Write with AI, fallbacks). Every change is saved at once. The technical request is under Advanced, if you ever need it.
  • Slack: send a direct message (by email): type your teammate’s email in Their email in Slack and change the message if you want.
  • Slack: find a user by email: looks the person up in your Slack, so later steps can use {{steps.<step>.user_id}} or {{steps.<step>.name}}.
3

Finish the step

Until Send to is picked, the step’s card says Not finished: Send to and the campaign can’t be turned on: the Preflight check lists it with a Fix button that opens the step.
4

Personalize the message

Use contact details like {{contact.first_name}} and {{contact.company}} in the message. An empty name or company uses your workspace’s default (see Variables); any other empty detail makes Kerux wait instead of sending a message with a blank, and shows it in Home > Tasks.
Building with AI? Ask for something like “everyone who views my profile, send me a message in Slack in #sales”. If Slack isn’t connected yet, the campaign opens with Before you continue, connect Slack and a button that takes you to Slack and back. To message a person, the AI uses the Send to list: if it doesn’t know who, the notes ask you to Finish the Slack step and you pick the person there (no email needed).

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Channels

Every public channel is in the list, and Kerux can post there even if its app isn’t a member. For a private channel, first add the Kerux app to it in Slack (open the channel, click its name, then Integrations > Add apps), then click Reload next to the channel list.

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Reconnect or disconnect

In Integrations > Connections, the Slack row says Connected, Not connected after you click Disconnect, or Needs attention when Slack stopped accepting Kerux without anyone disconnecting it (for example the app was removed in Slack). Click Slack on the row to open its panel and see which Slack workspace is connected.
  • Reconnect (in the Slack panel, or Fix on the row) if Slack asks you to (for example after someone removed the app in Slack). Your steps keep working with the new connection.
  • Disconnect (on the row or in the panel) removes Kerux’s access in Slack too. The row then says Not connected with Connect. Steps that use Slack wait until someone connects it again; nothing is lost.

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Common problems

The Slack connection isn’t available yet. Try again later, or contact support from the chat.
The contact stops in Home > Tasks with Slack’s reason, for example channel_not_found (the channel was deleted or the app can’t see it) or users_not_found (nobody in your Slack uses that email). Fix it in the step, then click Retry on the contact.
Slack no longer accepts Kerux’s access (the app was removed in Slack, or someone clicked Disconnect). Click Fix on the Slack row (if its panel opens, click Reconnect there), or Connect if the row says Not connected; the waiting contacts continue on their own.
The message comes from the Kerux app. In Slack, they find it under Apps > Kerux in the sidebar.