Skip to main content

​
Free trial

Every organization starts with a 10-day free trial with Pro’s features, one workspace (more workspaces are Agency) and 1 LinkedIn account, no card needed. Services you connect with your own account and pay to that provider directly can be used during the free trial. Add-ons billed by Kerux (email inboxes and WhatsApp numbers) are not included in the free trial. A paid add-on in the trial shows Not in the free trial with a Choose a plan button. The free trial needs no card, and there is only one: you enter a card only when you choose a plan, and it is charged that day. Choosing a plan never adds trial days. To connect more accounts, choose a plan. Each LinkedIn account gets one free trial: if the same LinkedIn account was already used in another organization’s free trial, Kerux doesn’t connect it: its row in Connect accounts says Needs attention, and Fix shows This LinkedIn account already had a free trial. Choose a plan in Settings > Billing to connect it. Choose a plan, then connect it again.

​
When the trial or a plan ends

  • The trial ends without a plan: your workspaces close and every screen says Your free trial has ended. with a Choose a plan link. You can still sign in and choose a plan in Settings > Billing, your running campaigns are paused on every channel, and your data is kept. Your LinkedIn accounts and email inboxes are disconnected; after you choose a plan, connect them again from Connect accounts.
  • A paid plan is cancelled, paused or stays unpaid after the payment retries: everything keeps working for 3 more days, and a banner on every screen says until when: Your subscription has ended. Everything keeps working until (date)., with a Choose a plan link. If you already paid, you don’t need to do anything: the banner goes away once the payment is confirmed. After those 3 days, the same happens as at the end of the trial. Once you pay, the campaigns that were paused this way run again by themselves.
  • A payment is being retried: everything keeps working. Update your card in Settings > Billing.

​
How pricing works

  • You pay per LinkedIn account you send from. Teammates, clients and assistants are free.
  • Add-ons are paid apart, only if you use them: email inboxes and WhatsApp numbers (your own number, connected with a QR code), US$7 a month each, on Pro and Agency. See Add-ons.
  • Every organization starts with one 10-day free trial, no card needed. Choosing a plan charges your card that day.
  • Before you pay, the checkout asks for your Company name and your VAT number or tax ID (both optional), so they appear on your invoice. A tax ID is printed on the invoice only: it doesn’t exempt you from taxes, which are charged where they apply.
  • Plans: Starter (everything you do on LinkedIn, 1 or 2 accounts), Pro (adds email, WhatsApp, the API, webhooks, MCP, every integration, trigger URLs and forms, lead forms from any form tool, Slack and the AI assistant, 1 to 9 accounts; Lead Ads are coming soon) and Agency (everything in Pro plus a workspace per client and weekly client reports under your agency’s name, priced for at least 15 accounts; it also includes priority support in a shared Slack channel with the Kerux team, and help moving your campaigns and contacts from HeyReach, Expandi or a similar tool). All three are priced per account. Write with AI and Suggest reply are in every plan. See current prices on the pricing page.
  • Pay Monthly, Quarterly (10% off, every 3 months) or Yearly (20% off).

​
What each plan includes

When something is part of a higher plan, Kerux says so where you try it (Part of Pro or Part of Agency) with an Upgrade to Pro or See Agency button: on its page, on a campaign’s start box (a trigger URL or a form), in the Triggers tab, in an Always on box, and in the AI builder’s notes when a template uses a Pro step. Nothing you already have stops: running campaigns, API keys, webhooks, connections, trigger URLs and workspaces keep working. Only creating, launching or changing a Pro feature needs the plan.
Already a customer before November 5, 2026? While your subscription stays active you keep everything your plan had then (Starter had everything except the AI assistant) and every workspace you have. If the subscription ends and you choose a plan again later, the plan’s current features apply.

​
More than one workspace

Agency is the only plan with more than one workspace (one per client). On Starter, Pro and the free trial, + New workspace shows Part of Agency with a See Agency button. Workspaces you already have are never deleted. See Workspaces and members.

​
Monthly, quarterly or yearly

  • Monthly: the full price, billed every month.
  • Quarterly: 10% off the monthly price, billed every 3 months. It keeps renewing every 3 months until you cancel or switch.
  • Yearly: 20% off the monthly price, billed once a year.
Prices are rounded to whole dollars; see them on the pricing page.

​
Choose a plan

Only owners and admins can choose or change the plan. Other members see the plan but not the buttons.
1

Open Billing

Click Settings > Billing.
2

Pick a plan

Under Choose this plan, pick Monthly, Quarterly or Yearly and how many LinkedIn accounts, then click Choose this plan on the plan you want.
3

Pay

Creem’s secure checkout page opens. Fill in your card and, if you want them on your invoice, your company name and VAT number or tax ID. Taxes are added there where they apply. When you’re done, you come back to Settings > Billing, which says Your plan starts as soon as the payment is confirmed. Reload this page if it doesn’t show yet.
Once you have a plan, Current plan shows it, when it renews and your next payment.

​
Change your plan

Owners and admins change the plan in Kerux, without leaving it: switch between Starter, Pro and Agency, change how many LinkedIn accounts you pay for, or change the billing period.
Changing the plan from Kerux is coming soon. Until it is available, Change plan shows the preview and says Changing your plan from Kerux is coming soon.; use Manage or cancel subscription meanwhile.
1

Open Change plan

Click Settings > Billing. Under Change plan, pick the Plan, the number of LinkedIn accounts and the Billing period. Your current choices say now.
2

Check the preview

Before anything changes, Kerux shows the new price per month, the amount charged today and the date and amount of the next payment, as calculated by Creem, Kerux’s payment provider, including taxes where they apply. The preview also lists what you get and what is Not available for new things on the new plan, and how many AI credits a month you’ll have.
3

Confirm

Click Confirm. When Creem accepts it you see Done. Creem accepted the change; your plan here updates in a few seconds. The change takes effect right away. Clicking twice never changes your plan twice.
Limits of each plan: Starter takes 1 or 2 LinkedIn accounts, Pro 1 to 9, and Agency starts at 15. Outside those numbers the preview says so; for Starter and Pro, Use 2 or Use 9 picks the most the plan takes. Moving down never deletes anything. Running campaigns, API keys, webhooks, connections, trigger URLs and workspaces keep working; only creating, launching or changing something the new plan doesn’t include needs the higher plan again. For example, after moving from Agency to Pro your workspaces keep working, and adding another one needs Agency. Email inbox add-ons keep working (and keep being billed) on Starter; cancel them in Manage or cancel subscription if you don’t need them. Fewer accounts than you have connected: Kerux doesn’t pause or remove LinkedIn accounts for you. The preview says how many are connected and how many to disconnect first, with Open Connect accounts and Keep (the number you have connected). Disconnect the ones you don’t need, then come back. Monthly, quarterly or yearly: the billing period can’t be changed from Kerux yet, so for that one change the preview shows The billing period changes in Creem with Open Creem’s billing page, Email support (Kerux support switches it for you) and Keep Monthly and change the rest here (or your current period). The plan can’t change while a payment is pending, while the plan is paused, or after you cancelled it: the preview says why and opens Creem’s billing page to fix that first. Already a customer before November 5, 2026? Changing to another plan ends the features your plan kept from before that date; changing only the number of accounts keeps them.
If Kerux can’t confirm the change with Creem, Settings > Billing says so. Kerux does not retry the payment: it confirms the status of the change with Creem. If your plan still looks the same after a few minutes, write to support@usekerux.com.

​
Your card, invoices, or cancel

In Settings > Billing, click Manage or cancel subscription. Creem’s customer portal opens, where you update your card, download invoices or cancel. If the window doesn’t open, you see The payment window didn’t open. Try again in a moment.

​
See your usage

Click Settings > Billing to see:
  • LinkedIn accounts connected across every workspace of your organization (plans are priced on these). Before you choose a plan, it also shows the plan that fits that number and its price per month.
  • AI credits this month: Write with AI, Suggest reply, the assistant (Ask AI), AI campaign drafts, the AI’s opinion in a campaign’s Review, Research my business, reply types, the business card scanner and the Ask AI and Research with AI online campaign steps are included: 1,000 AI credits per LinkedIn account each month. A typical answer, campaign draft or AI opinion uses 1 or 2 credits, a business card photo about a quarter of a credit, an Ask AI step about 1 per contact, and Research with AI online about 15 to 20 per contact (it searches the web). Research my business also searches the web (up to 4 searches), so one run uses more credits than a typical answer. The count starts again on the 1st of each month. When they run out, contacts waiting on an AI step show See AI credits in Needs attention, which opens this card.

​
On your card statement

Kerux is sold by Creem, Kerux’s Merchant of Record, so charges appear on your card statement as CREEM*KERUX.

​
Cancelling and refunds

Cancel with Manage or cancel subscription in Settings > Billing. Cancelling stops the next renewal and you keep access until the end of the period you paid for. Payments are not refundable, except where the law requires it: the 10-day free trial, with no card needed, is the way to try Kerux before paying. See the refund and cancellation policy.

​
Every credit in one place

Billing shows every kind of credit your workspace uses: AI credits this month, search credits, voice note credits (for voice notes in your own voice, turned on as soon as the voice pack is paid), Kerux email finder credits (for finding emails without an account of your own, coming soon), each with how many are left and where to add more. When something stops for lack of credits, its message and its Needs attention button bring you here.