Microsoft Teams

Pro plan. Microsoft Teams works through HTTP steps (and event rules that call a webhook), which are part of Pro and Agency (and the free trial). Anything you already have keeps working on every plan. See Plans and billing.

When a contact replies, books or needs you, a Webhook / HTTP step posts a card in the Teams channel you pick. Teams receives it through its Workflows app.

How it connects: a Teams Workflows webhook URL. Microsoft’s docs point to Workflows for incoming webhooks while the old Office 365 connectors are retired (Create incoming webhooks with Workflows). The card below follows the Adaptive Card format the template expects; check it with your template on the first test.

1. Create the workflow in Teams

In Teams, open Workflows, pick the template Post to a channel when a webhook request is received, choose the team and channel, and copy the URL it gives you. The URL holds its own key: keep it private.

2. Add the step in Kerux

A contact who replies leaves the campaign (the When the contact replies box). In that box, add Send to another campaign and pick a one-step “Replied: tell Teams” campaign. Its step is a Webhook / HTTP step with no connection:

{
  "method": "POST",
  "url": "PASTE_THE_TEAMS_WORKFLOW_URL",
  "bodyType": "json",
  "body": {
    "type": "message",
    "attachments": [
      {
        "contentType": "application/vnd.microsoft.card.adaptive",
        "content": {
          "type": "AdaptiveCard",
          "version": "1.4",
          "body": [
            { "type": "TextBlock", "weight": "Bolder", "text": "{{contact.full_name}} ({{contact.company}}) replied on LinkedIn" },
            { "type": "TextBlock", "wrap": true, "text": "{{contact.linkedin_url}}" }
          ]
        }
      }
    ]
  }
}

Teams answers 202 Accepted and posts the card. For booked meetings, start a small campaign with the Meeting booked Kerux event and post {{meeting.start}} and {{meeting.title}} the same way.

Test with one contact

In the one-step campaign’s Builder, click Test to open Test on one contact and check the channel.

Common errors

202, but nothing appears in the channel

The workflow accepted the request but couldn’t read the card. Open the flow’s run history in Teams (Workflows) to see why; usually the body isn’t the Adaptive Card shape the template expects.

401 or 404

The URL was copied incompletely or the workflow was deleted. Copy it again from the workflow.

Related: Slack, Rules, Webhook steps.

Getting started

Campaigns

Account safety

Inbox

Contacts

Integrations

Integration guides

Developers

Account & billing

Help

1. Create the workflow in Teams

2. Add the step in Kerux

Test with one contact

Common errors

​1. Create the workflow in Teams

​2. Add the step in Kerux

​Test with one contact

​Common errors

1. Create the workflow in Teams

2. Add the step in Kerux

Test with one contact

Common errors