> ## Documentation Index > Fetch the complete documentation index at: /help/llms.txt > Use this file to discover all available pages before exploring further. # Database, lists and blocklist > The Contacts page: everyone in your workspace, organized in lists, with custom fields and a blocklist. **Contacts > Database** (the **Contacts** page) holds every person in your workspace, with their status, campaigns, last activity, contact data and [engagement score](/help/leads/routing-and-engagement.md) (the **Engagement** column). ![The Contacts page: the Contacts tabs at the top, then every contact with their job title, company, status and campaign](https://mintcdn.com/kerux-f37add41/wEcp-ExNjwmPl07i/images/leads.png?fit=max\&auto=format\&n=wEcp-ExNjwmPl07i\&q=85\&s=273f808b09dd8df7a77c3403d5339dcc) ## Add a contact by hand 1. Open **Contacts** and click **Add contact** (next to **Import**). 2. Paste the person's **LinkedIn profile URL** (the only field you must fill). 3. Add what you know: **First name**, **Last name**, **Company**, **Job title**, **Email** and **Tags** (separate them with commas). 4. Click **Save**. This form has no phone or consent field: to text or WhatsApp the contact, open their page, type the **Phone** under **Details**, click **Save**, then tick **Texts (SMS): the contact gave consent** (or WhatsApp) under **Consent and contact** (see [Sending rules and consent](/help/campaigns/sending-rules-and-consent.md#where-consent-comes-from)). The contact shows **Added by hand** as its source. Kerux fills empty names, job title, company and location from the LinkedIn profile when it reads it. To put people straight into a campaign, use **Add contacts by hand** when you add contacts to it (one LinkedIn profile URL per row, see [Launch a campaign](/help/campaigns/launch.md)). For many people at once, [import a CSV](/help/getting-started/import-leads.md). ## Find contacts * **Search** by name, and **filter** by job title, location, company, source, email, phone, "in a running campaign", date added and **No activity for** (30 days to a year). Filters stay in the page address, so you can bookmark or share them. * Click **Save as segment** to keep a filter for your whole team: a [smart segment](/help/leads/segments.md) is always up to date and can be a campaign's audience or get a [broadcast](/help/campaigns/broadcasts.md). A **view** keeps filters and **columns** in your own browser only. * Click the eye next to a name for a quick view, or the name for the full contact page (see [The contact page](#the-contact-page)). The LinkedIn mark next to the name opens their LinkedIn profile in a new tab. ## The contact page Click a name in **Contacts** to open the contact's page. Their name shows in the top bar, and **Enrich** is at the end of the **Contacts** tabs at the top. * **Details** (the column on the side): the LinkedIn profile and company, their tags (type a tag name and press Enter or click **Add tag**; the x on a tag removes it), the lists they are in, then **First name**, **Last name**, **Email**, **Phone**, **Company**, **Job title**, **LinkedIn headline**, **Address**, **City**, **Country**, **Postal code** and your **Custom fields**. Change what you need and click **Save**. The **+** next to **Custom fields** opens **Contacts > Custom fields**, to add a field for every contact. When LinkedIn shows a location, it appears as a note (**On LinkedIn: ...**). * **The main column**: their campaigns, where they came from, the [pipeline](/help/leads/pipeline.md) stage, the [engagement score](/help/leads/routing-and-engagement.md), calls, **Consent and contact** (see [Sending rules and consent](/help/campaigns/sending-rules-and-consent.md)), the team's notes and tasks, and the **History** of everything that happened. ## Act on many contacts Tick contacts to open the actions bar: **Add to list...**, **Add tag**, **Enrich**, **They agreed to...** (texts, WhatsApp or both: records their consent in one click; contacts without a phone are left as they are) or **Delete**. When a person asks you to delete their data, use **Delete on request (GDPR)** on their page instead: it deletes everything Kerux holds about them, and they are never added to a campaign again (see [Deletion requests](/help/campaigns/sending-rules-and-consent.md#deletion-requests-gdpr)). ## Lists **Contacts > Lists**: every import creates a list, and you can create, rename or delete lists. Deleting a list never deletes its contacts. Use a list when you [launch a campaign](/help/campaigns/launch.md). ## Custom fields Extra data for your contacts (deal size, pain point...). Create them in **Contacts > Custom fields** (or with the **+** next to **Custom fields** on a contact page); imports can create them too. Use them in messages as `{{contact.custom.field_name}}`. See every variable in the [Variables reference](/help/campaigns/variables-reference.md). ## Blocklist **Contacts > Blocklist**: people (LinkedIn URL), companies and email domains that are never contacted. Imports skip them and say why, and campaigns never reach them. People who reply "stop writing to me" are added automatically. The **do-not-contact list** in **Settings > Sending rules** is different: it holds emails and phones (unsubscribes, STOP texts, opt-out replies, deletion requests, entries your team added), for one channel or for every channel. Contacts on it can still be imported. An entry for every channel works like **Do not contact**: contacts with that email or phone leave every running campaign at once, no campaign takes them again, and every step skips them, LinkedIn included. An entry for one channel makes that channel's steps skip them; the rest of the campaign goes on. See [Sending rules and consent](/help/campaigns/sending-rules-and-consent.md#do-not-contact). ## Common problems > [accordion] A contact is missing from my campaign > > Check the blocklist, and the campaign's **Duplicates** setting (**When a contact is already in another campaign**, in the campaign's **Settings** tab): with **Skip them**, contacts active in another campaign are skipped. Met people at an event? [Scan their business cards](/help/leads/business-cards.md) to add them as contacts. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.